Help! My order is shipping to the wrong address. What should I do?Updated a year ago
If this happens, the quicker you reach out to us, the more likely that we will be able to assist. If your order hasn't shipped yet, simply reach out to [email protected] with your order number and the updated shipping address and in 99% of cases we should be able to edit the shipping address with no issues.
If your order has shipped, the first step would be to reach out to the shipping carrier and request a delivery address change. If they are unable to accommodate your request, reach out to our team with your order number and updated shipping address and we will see what we can do.