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wandering-bear

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Our official return policy is that we want you to be happy. We like to keep things simple. So, if you aren&#x2019;t 100% satisfied with your coffee for whatever reason, let us know and we&#x2019;ll make it right for you. This generally takes the form of a refund or a reshipment, but we&#x2019;ve been known to give bear hugs as well.</span> </p>

Our official return policy is that we want you to be happy. We like to keep things simple. So, if you aren’t 100% satisfied with your coffee for whatever reason, let us know and we’ll make it right for you. This generally takes the form of a refund o

What is your return policy?

Returns & Changes

Is your cold  brew certified organic?

How much caffeine is in your cold brew?

Do I need to refrigerate the cold brew before opening?

How long does Wandering Bear cold brew last?

How do I find the nutrition info about your products?

How much sugar is in your cold brew?

How do you decaffeinate your decaf cold brew?

Are there any allergens in your cold brew?

Is your cold brew kosher?

Do I need to dilute Wandering Bear cold brew with milk or water?

What are the product dimensions?

Is your cold brew tested for mycotoxins?

Can I heat the cold brew?

Are your bags BPA free?

What is Dirty Vanilla Chai?

Product

How long does it take to receive my order?

Do you offer faster shipping?

How can I track my package?

What should I do if the the tracking says delivered but I didn't receive it?

Where do you ship?

What shipping carriers do you use?

My shipment was damaged.

Shipping

Do you offer subscription discounts?

Will I be able to easily manage my subcsription?

How do I access my account?

Can I pause or cancel my subscription?

How do I edit my subscription?

Subscriptions

Can I change my order?

Can I cancel my order?

Help! My order is shipping to the wrong address. What should I do?

What do I get with the membership?

How does The Pack differ from a subscription?

How do I access the secret menu?

I'm an active Wandering Bear subscriber. Do I also need a membership?

Pack Membership

Do you offer a referral program?

Is there a limit to how many friends I can refer?

My friend made a purchase using my code. When do I get my $25 credit?

Referral Program

How do I order cold brew for my office?

How do we know how much cold brew to order?

Do you offer cold brew kegs?

I need an order receipt for our expenses. How can I find this?

Do you have a corporate gifting program?

I'm interested in Wholesale. How do I get started?

Wholesale/Office

Do you offer samples?

Can I recycle Wandering Bear packaging?

Do you have a physical shop?

Do you sell gift cards?

Other

What is your return policy?Updated 2 years ago