Returns & Order Changes
Can I change my order?
It depends. If you have an active autoship, you can edit all future orders at any time (before the order is placed) in your account. If your order already went through, it really depends on how fast we can get Joyce on our operations team to run. If
Can I cancel my order?
Depending on the status of your order, we may or may not be able to cancel it. If you placed an order and want to cancel it, please reach out to [email protected] as quickly as possible so we can send a request to the warehouse to cance
What is your return policy?
Our official return policy is that we want you to be happy. While we can’t accept returns, we stand behind our product with our Fresh Taste Guarantee:. We promise your Wandering Bear should taste fresh. Like you made it yourself, but better. It's tha
What if I'm not happy with my purchase?
Not to worry, we stand behind our product with our Fresh Taste Guarantee:. We promise your Wandering Bear should taste fresh. Like you made it yourself, but better. It's that simple because we are obsessive over our quality standards from bean to box