wandering-bear logo
wandering-bear logo

All articles

Returns & Changes

Can I change my order?

It depends. If you’re a subscriber, you can edit all future orders at any time (before the order is placed) in your account. If your order already went through, it really depends on how fast we can get Mark on our operations team to run. If he’s able

Can I cancel my order?

Depending on the status of your order, we may or may not be able to cancel it. If you placed an order and want to cancel it, please reach out to [email protected] as quickly as possible so we can send a request to the warehouse to cance

What is your return policy?

Our official return policy is that we want you to be happy. We like to keep things simple. So, if you aren’t 100% satisfied with your coffee for whatever reason, let us know and we’ll make it right for you. This generally takes the form of a refund o

Help! My order is shipping to the wrong address. What should I do?

If this happens, the quicker you reach out to us, the more likely that we will be able to assist. If your order hasn't shipped yet, simply reach out to [email protected] with your order number and the updated shipping address and in 99% of case