Membership
What do I get with the membership?
There are three tiers in the new Membership program. Below you will find the benefits of each:. Member. VIP Member. Elite Member. Find out more about the membership program here.
How do I access the secret menu?
You can access the secret menu here or via the main site navigation on our website at any time. Remember, you can't place an order for an item on the secret menu unless you're logged in with the email associated with your membership. Only VIP and Eli
I have an active autoship with Wandering Bear, do I also need a membership?
As someone with an active autoship, you are automatically given a VIP membership. If you choose to cancel your autoship at any time, you will be placed into the free Member tier instead.
If I become an Elite Member, what is the total % discount I get on my orders?
As an Elite Member, you will receive your autoship discount on every order plus an additional 5% off of the lowest website price (one-time orders only). Based on the product and quantity, you’ll save anywhere from 5% - 30% on every order. The additio
What % is the autoship discount?
The autoship discount changes based on product and quantity. They range between 5% - 25% and can be found on individual product pages.
How do I use my membership credits?
For a one-time or new autoship order on the site:. Addt the product you want to your cart and then click "Proceed to Checkout.". Once in checkout, there will be a spot to redeem your available credits. Type in the amount you want to redeem, and click
My credits expired. How can I get them reinstated?
Not to worry, our team can extend the expiration date on your credits by 60 days so you’ll still have time to use it. Please email us at [email protected] and our team can help with this.